If a bear or other wildlife destroys your garage door, here’s how we help homeowners stay safe, secure the opening, and decide between repair and replacement.

We recently got a call from a homeowner — let’s call him Mike — who woke up to find a bear had torn through his garage door in the middle of the night. The lower panels were crumpled, rollers were off the track, and the door was stuck halfway open. On top of the shock, Mike and his wife were scared to even touch the door, worried it might fall on someone.
We’ve seen this a few times over the years, and we walked them through how to stay safe, secure the garage as best they could, and what we’d do once we arrived on site. If wildlife ever destroys your garage door, here’s exactly how we recommend handling it, based on how our team responds to these calls.
When we get a call like Mike’s, our first priority is keeping everyone away from danger. A damaged garage door is heavy, unpredictable, and under spring tension. Add missing rollers or bent tracks, and it can move in ways you don’t expect.
Before you try anything, we always tell homeowners on the phone to:
If the door looks like it’s about to collapse, or panels are hanging by one side, we usually recommend you do not touch it at all and call us (or your local garage door pro) for emergency help.
Once we know everyone is safe, we start asking the same questions we asked Mike over the phone so we can decide how urgent the situation is and what kind of repair you might be looking at.
We typically ask:
On site, our team will inspect the panels, hardware, and track to determine whether we can replace a few sections or if you truly need a whole new door. With wildlife damage, the bottom panel usually takes the worst hit, but the force can twist the whole system.
Mike’s garage door was stuck open, and like many homeowners, he was nervous about bringing it down. When we can’t get there right away, we sometimes talk customers through carefully lowering the door so they can secure the garage overnight. Here’s the general process we share, with important safety caveats.
On calls where there is an opener, we usually guide people to:
When our technicians are on site, we support the door manually and control its movement as we release the opener. We don’t recommend homeowners do this if the door is badly racked, rollers are missing, or panels are separated.
In Mike’s case, there was no automatic opener — just a rope pull. That’s similar to what we sometimes hear on wildlife calls. Here’s what we usually suggest if the damage is moderate and at least some rollers on one side are still in the track:
We reassured Mike’s family of something we see often: if you still have upper rollers engaged on at least one side, the door typically won’t just drop out of the tracks. But whenever there are missing upper rollers on both sides or panels separating, we prefer you leave it alone and let our crew secure it with proper tools.
When we arrive after wildlife damage, our first job is to make the garage secure, even if we can’t fully repair the door that day. Depending on what we find, we may:
We always explain to homeowners what’s safe to use and what’s strictly temporary. Often, like we told Mike, you may need to park your cars outside for a bit while we wait on replacement panels or a new door.
Once things are secure, we walk through your long-term options. With wildlife damage, our team typically considers:
We also often help customers gather the information insurance companies want: photos of the damage, a written estimate, and our professional opinion on whether repair is realistic.
After calls like Mike’s, we usually talk about prevention for the future. While no garage door is totally “bear-proof,” there are ways we help customers reduce the odds of a repeat visit:
When we’re on site for a replacement, we’re always happy to walk around with you, look at food storage and access points, and share what we’ve seen work for other local homeowners.
If wildlife has destroyed your garage door and you’re staring at a mangled opening, you don’t have to figure it out alone. Anytime you see:
we recommend calling a garage door professional before you try to move the door. Our team’s routine is simple: talk you through immediate safety, help you secure the opening as best you can, then come out to stabilize, evaluate, and get you a clear repair or replacement plan.
Wildlife encounters can be stressful, but with the right steps and a little guidance, your garage can be made safe and secure again.